Terms And Conditions
Please thoroughly read the agreement outlined below prior to finalizing your reservation to understand CostumesLA costume rental policies. By processing full payment for the rental, the client accepts the agreement.
By completing the invoice for a costume order the client agrees to the CostumesLA terms and conditions outlined below. Further, amendments not specified in this document are not binding agreements between the client and CostumesLA unless approved by both parties in additional contracts.
DEPOSITS No deposit down, but the client will be required to pay for all fees as a result of the rental period. For orders exceeding $1,000 clients may be asked to provide an insurance certificate before renting.
CLEANING Costumes should be returned within a reasonable state of cleanliness. Use of fake blood, washable paints, and other gags must be discussed in advance. If done without approval clients will face a $20 Specialty Cleaning Fee
ALTERATIONS Permanent alterations to the costumes are prohibited without prior consent. If a costume is not returned in its original the client assumes full cost of repairs and replacement if necessary.
STEAMING Client is expected to take precaution when steaming the costumes. Costumes that have been mishandled will be considered damaged beyond repair the full replacement cost of the item will apply.
LATE FEES If the client exceeds the agreed upon rental period, the client will be charged the full daily rate for each additional day the items are not returned. Costumes are considered late after 24 hours of delinquency. Any late fees incurred must be paid when the costumes are returned. In the event an order is returned incomplete, a late fee would only apply to the outstanding items until they are returned. Clients will be given a grace period to locate the missing items before being charged for a replacement.
DAMAGED OR LOST COSTUME FEES Damage beyond normal wear and tear will incur charges. Damage charges will be assessed for broken zippers, detached garment pieces, permanent stains and any other alteration that renders the costume unusable. The damage fee will include the cost of the supplies and labor for in-house or specialty repairs. Major damage to costumes, including irreparable tears, or irreversible marks will be assessed at the actual replacement value of the costume. Similar fees would apply for a lost costume.
CANCELLATIONS Cancellations must be made within 48 hours of the rental to be considered for a 50% refund. Clients that do not cancel 48 hours prior to their reservation date will not be granted a refund.
DISCLAIMER CostumeLA and its staff are not responsible for: accidents, injuries, or any other consequence resulting from the improper use of related directly or indirectly to the rented item.